Terms of Service
Please review these Terms of Service carefully before provisioning or deploying the Algorzen Autonomous Commerce OS on your physical retail storefronts.
1. Grant of Software License
Subject to your active subscription tier (Single Venue, Multi-Location Cluster, or Global Retail Network), Algorzen grants you a non-exclusive, non-transferable, revocable license to deploy our edge runtime binaries on certified on-premise edge appliances.
2. Storefront Telemetry & Data Rights
You retain all right, title, and interest in and to any store footage, POS records, customer footfall signals, and margin analytics processed by your systems ("Customer Data"). Algorzen claims zero intellectual property or proprietary rights over your Customer Data.
3. Service Level Agreement (SLA) & Uptime
Algorzen guarantees a 99.98% runtime availability for cloud telemetry synchronization and sub-50ms deterministic local edge processing latency. Scheduled maintenance windows are communicated at least 72 hours in advance.
4. Edge Hardware & System Security
You are responsible for safeguarding network access to your local edge appliances. Algorzen provides automatic signed firmware updates and SOC2-compliant cryptographic isolation for all communications between edge nodes and venue management consoles.
5. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law.
6. Contact Information
Questions regarding these Terms of Service should be directed to: